Privacy Policy

This Privacy and Cookies Policy (together with our Data Protection Policy, Terms of Use, Trading Terms and any other documents referred to within them) sets out the basis on which any Personal Data we collect from you, or that you provide to us, will be processed by us and the purpose for our collection of it. Please read the following carefully to understand our practices regarding your Personal Data and how we will treat it.

Tillett Limited, a company incorporated in England and Wales under company number 04281045, of Styles Close, Sittingbourne, Kent, UK ME10 3BF (email: compliance@tillett.co.uk with VAT Number GB 282 2780 90), is also referred to in this Privacy Policy as "we", "us", "our" or “Tillett”.

Tillett Limited are committed to protecting and respecting your data and your privacy.
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Tillett Racing Seats care about your privacy.

Tillett Limited (trading as Tillett Racing Seats) is a company registered in England and Wales and as such is subject to UK legislation. The Data Protection Act 2018 is the UK's implementation of the General Data Protection Regulation (GDPR), the following privacy policy details how Tillett Racing Seats will collect, process, and retain personal data.

For the purposes of this Privacy Policy

Aggregated data – Combined data gathered to provide statistical analysis, this data does not identify a person for example, age & height.

Personal data – Data which directly identifies a person, for example, name, address & telephone number.
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What Is Personal Data?

At Tillett Racing Seats, we believe strongly in fundamental privacy rights — and that those fundamental rights should not differ depending on where you live in the world. That’s why we treat any data that relates to an identified or identifiable individual or that is linked or linkable to them by Tillett Racing Seats as “personal data,” no matter where the individual lives. This means that data that directly identifies you — such as your name — is personal data. Aggregated data is considered non-personal data for the purposes of this Privacy Policy.

This Privacy Policy covers how Tillett Racing Seats, handles personal data whether you interact with us on our website, through email, social media or in person (including by phone or when visiting our headquarters). Tillett Racing Seats may also use third parties on our services. Tillett Racing Seats Privacy Policy does not apply to how third parties define personal data or how they use it. We encourage you to read their privacy policies and know your privacy rights before interacting with them, for example our selected couriers, dealers, or payment processing partner.
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Your Privacy Rights

At Tillett Racing Seats, we respect your ability to know, access, correct, transfer, restrict the processing of, and delete your personal data. We have provided these rights to our global customer base and if you choose to exercise these privacy rights, you have the right not to be treated in a discriminatory way nor to receive a lesser degree of service from Tillett Racing Seats. Where you are requested to consent to the processing of your personal data by Tillett Racing Seats, you have the right to withdraw your consent at any time.

There may be situations where we cannot grant your request — for example, if you ask us to delete your transaction data and Tillett Racing Seats is legally obligated to keep a record of that transaction to comply with law or governing federations such as the FIA.
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Personal Data Tillett Racing Seats Collects from You

When you require a service from Tillett Racing Seats, we may collect a variety of information, including:

  • Contact Information. Data such as trading account details, name, email address, physical address, phone number, or other contact information.

  • Payment Information. Data about your billing address and method of payment.

  • Transaction Information. Data about purchases of Tillett products and services.

  • Other Information You Provide to Us. Details such as the content of your communications with Tillett Racing Seats, including interactions with customer service and contacts through social media channels.

You are not required to provide the personal data that we have requested. However, if you choose not to do so, in many cases we will not be able to provide you with our products or services or respond to requests you may have.
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Personal Data Tillett Racing Seats Receives from Other Sources

Tillett Racing Seats may receive personal data about you from other individuals, from businesses or third parties acting at your direction.

  • Individuals. Tillett Racing Seats may collect data about you from other individuals — for example, if that individual has sent you a product or gift card, invited you to participate in a service, or shared content with you.

  • At Your Direction. You may direct other individuals or third parties to share data with Tillett Racing Seats. For example, a dealer may be contacting Tillett Racing Seats on your behalf for information or ordering.
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Tillett Racing Seats Use of Personal Data

Tillett Racing Seats uses personal data to provide a service or to comply with law. We may also use personal data for other purposes with your consent.

Depending on the circumstance, Tillett Racing Seats may rely on your consent or the fact that the processing is necessary to fulfil a contract with you, or to comply with law. We may also process your personal data where we believe it is in our or others’ legitimate interests, taking into consideration your interests, rights, and expectations.

  • Process Your Transactions. To process transactions, Tillett Racing Seats must collect data such as your name, and purchase information.

  • Communicate with You. To respond to communications, reach out to you about your transactions, order or account, market our products and services, provide other relevant information, or request information or feedback. From time to time, we may use your personal data to send important notices, such as communications about purchases and changes to our terms, conditions, and policies.
    Because this information is important to your interaction with Tillett Racing Seats, you may not opt out of receiving these important notices.

  • Comply with Law. To comply with applicable law — for example, to satisfy tax or reporting obligations, or to comply with a lawful governmental request.

Tillett Racing Seats retains personal data only for so long as necessary to fulfil the purposes for which it was collected, including as described in this Privacy Policy or as required by law. We will retain your personal data for the period necessary to fulfil the purposes outlined in this Privacy Policy. When assessing retention periods, we first carefully examine whether it is necessary to retain the personal data collected and, if retention is required, work to retain the personal data for the shortest possible period permissible under law.
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Tillett Racing Seats Sharing of Personal Data

Tillett Racing Seats may share personal data with service providers who act on our behalf or others at your direction. Tillett Racing Seats does not share personal data with third parties for their own marketing purposes.

  • Service Providers. Tillett Racing Seats may engage third parties to act as our service providers and perform certain tasks on our behalf, such as processing or storing data, including personal data, in connection with your use of our services and delivering products to customers.
    Tillett Racing Seats service providers are obligated to handle personal data consistent with this Privacy Policy and according to our instructions.

  • Others. Tillett Racing Seats may share personal data with others at your direction or with your consent, such as when we share information with a courier to fulfil your service.

Tillett Racing Seats does not sell your personal data.
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Links to Other Websites

This Notice only extends to websites, which are owned and operated by Tillett Limited and does not therefore extend to your use of, provision of information to, or the collection of information by, any website not owned by Tillett Racing Seats, which you may visit by using hypertext links within our website; or from other websites back-linking to our website.
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Third Party Data

Jotform and Smartsheet are third-party platform’s we use to make our data forms and surveys as meaningful as possible, whilst maintaining an easy to use and appealing document. The personal data retrieved by Jotform and Smartsheet is controlled by Tillett Racing Seats and therefore is treated and respected as detailed in this privacy notice.

For all questions on Jotform and Smartsheet’s Privacy Policy, please see their website link’s below;

https://www.jotform.com/privacy/

https://www.smartsheet.com/legal/privacy-faqs
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How We Store Data

Tillett Racing Seats will keep your information secure by taking appropriate technical and organisational measures against unauthorised or unlawful processing, accidental loss, destruction, and damage. For instance, your data is saved in a secure operating environment to which only authorised personnel have access.

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Cookies

What are cookies and why do we use them?

Cookies are small text files that are created and stored on your browser or the hard drive of your device by websites that you visit to enable the website to proactively operate and ‘remember’ who you are. They are also used to monitor website traffic. Cookies are generally only visible to the website that serves them and not to other websites.

Our cookies are used on our website to ‘remember’ information so that it can be passed from page to page and to collect website statistics. This statistical data may be used to help improve our websites, offers and the services that we offer to you. Some of our cookies will also recognise you as a previous visitor the next time you visit our websites to improve your experience – if you have consented to be remembered.

Cookie types explained:

There are two types of Cookie;

  • Session Cookies. These cookie files are erased when you close your browser. This cookie stores your browsing information and will be active until you leave a site and close your browser.

  • Persistent Cookies. These files stay in one of a browser's subfolder until they are deleted manually, or your browser deletes them based on the duration period contained within the persistent cookie's file. You can set your browser to automatically remove these cookies on logging off.

Our use of cookies

At Tillett we specifically use cookies for:

  • Social Sharing. Enabling you to share Tillett stories and page content via social media components, like Facebook and Twitter.

  • Analytics. We like to anonymously keep track of user behaviour to help us keep our website content relevant and up to date. It's also useful to identify trends of how people navigate through our websites.

  • Cart. This enables the customers shopping cart to remain active for the duration of the logged in session.

How to manage cookies

Most internet browsers accept cookies automatically however, you can accept, delete, or disable cookies if you wish; the process for which can usually be found in your internet browser’s ‘Help’ menu.

If you don’t want these cookies to be used when visiting the Tillett website, you can remove them by following these simple steps:

  1. Click Tools & select Internet Options

  2. Click the Privacy tab and select Advanced

  3. Click Override automatic cookie handling

  4. Specify how you wish to handle cookies from first-party Websites and third-party Websites

For more information about cookies and instructions on how to adjust your browsers settings to accept, delete or reject cookies, see the IAB website. The relevant page for adjusting your browser settings is available here.

If you disable cookies then, whilst you may be able to browse all our websites, some of the cookies we use may be essential for the operation and features we offer and therefore may not be available to you. Unless you have adjusted your browser settings so that it will refuse cookies, our system will issue cookies as soon as you visit our websites.
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Requests and complaints

You can direct your request based on the above rights or any other questions about this Privacy Policy to: customerservice@tillett.co.uk. Please note that the applicable data protection law may impose conditions on exercising the above rights.

We will handle all requests with the care they deserve. If we fail to address your concerns, you may send a complaint to your local Data Protection Authority.

Changes to this Privacy Notice

Tillett Racing Seats reserve the right to change this Privacy Notice from time to time according to the changes in our services, the processing of your data or in the applicable law. We therefore recommend visiting our Privacy Notice periodically.